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Refund & Return

No refunds. Exchange only within 10 business days. Exchanges or returns are accepted if product is damaged in transit or if an incorrect item was shipped. Please contact The Shoe Lady at info@theshoelady.biz or (248) 973-SHOE prior to returning.

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Size Guide

Most shoes run true to size however product description will mention if a shoe runs bigger or smaller than usual

Shipping

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

  • We will accept unworn items returned within 10 business days
  • See conditions and procedure in our return FAQs

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